Help centre
Answers and contacts for the most common problems before, during and after a trip through Aden Adde International.
Flight problems
At the airport
- Special assistanceWheelchairs, reduced mobility and medical needs
- Security & baggageWhat you can carry, power banks, Zamzam and khat rules
- Picking someone upWhere to wait when you collect a passenger
- Arriving at MGQImmigration, bags and your first hour
- Departing from MGQCheckpoints, timings and check-in